The ULMA Group,
as an element of cohesion and development for
its business project, has established a Management
Strategy whereby all its Businesses, as well
as the Cooperative Bodies, follow a strategy
based on the principles of Total Quality, focusing
on Customers, Continuous Improvement and Participation,
which will make the ULMA Group an exceptional
and benchmark organisation in Business Management
through an acknowledgement of its level of
Excellence. The level attained in Management
is to be regularly appraised through the EFQM
model of Excellence or its ensuing adaptations
to the reality of the ULMA Group.
At ULMA we
are convinced of the need to base our management
strategy on Total Quality,
whereby it becomes the reference framework
for the strategies of all our Businesses,
setting goals and indicators that measure
the evolution and fulfilment of the same. |
